Sunday, June 07, 2009

Learning for transforming quality management

Organizations developing their quality management approaches are confronted with challenges of modern rapidly changing and turbulent business enviroments. That impacts on basic concepts and general principles of quality management and quality assurance, organizational quality realizing infrastructures, and applicable managerial tools. There is not very much help of the traditional quality management practices or standards. What should be done?

I have used in my training courses an excersice to define an initiative for transforming an organization's quality management approach as a project to carry out most immediate and necessary measures in order to enhance your organization's business effectiveness and efficiency. In order to promote the use of modern social technology, the task is presented in a blog in Internet and the student teams are creating their solutions also in their own blog.


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